Eighty-six reviews. Every single one is five stars. One name runs through nearly every one of them: James. Enquiries get answered in about 50 minutes, and same-afternoon appointments show up in the reviews often enough that customers write the times down.
Sewer and drain cleaning and pipe repair and replacement are the published specialties. The rest is what customers describe him doing.
Shower, tub, sink and main-line clogs. One review: called at 9am, on site by 11, drain clear in 10 to 20 minutes.
Sewer and drain cleaning is one of the two specialties listed on the business's own profile.
Found and fixed on the spot: one customer had an unrelated pipe leak spotted during a different job and repaired the same visit.
The second published specialty — repairing and replacing pipe rather than only clearing what is in it.
Bathroom faucet installs, misaligned P-traps put right, and the work area cleaned up afterward.
Same-afternoon slots show up repeatedly in reviews, inside published hours of 7 to 7, Monday through Friday.
Nearly every review names the same person: James. Customers who have used him before ask for him by name — Charlene A. put it plainly: “I always call James for a problem with plumbing!”
The number that matters is the spread, not the average. Eighty-six reviews. Eighty-six five-star ratings. No fours, no threes, nothing below. Reviewers describe the same three things over and over: he came fast, he explained the price, and he cleaned up.
Straight from the review page, unedited.
“Top notch service! I called at 9am, and they were at my place by 11am. It took them only 10-20 minutes to get my shower drain unclogged. Fully resolved the issue, and cleaned up nicely afterwards.”
“Same afternoon appointment and fixed our issue. He then found an unrelated problem that was causing a pipe leak and he offered to fix that on the spot, too. Very professional and kind!”
“James installed a new bathroom faucet for us. He does excellent work and his quote was very reasonable. He cleaned up the work area, and also fixed/replaced the P-trap that was misaligned.”
Based in San Mateo, and that is where the reviews come from.
Elsewhere on the Peninsula? Call and ask — enquiries get answered in about 50 minutes.
Call James directly, or leave a number and a sentence about what is leaking.